1. Where is Prime Ticks based?
Prime Ticks is proudly based in the UK, serving customers nationwide.
2. Are your watches authentic?
Yes. Every timepiece is carefully sourced from trusted suppliers, ensuring authenticity, durability, and premium quality.
3. Do you offer a warranty?
Absolutely. All our watches come with a 30 days warranty covering manufacturing defects.
4. How long does delivery take?
UK orders typically arrive within 5–10 working days.
5. Do you offer free shipping?
Yes. We offer free shipping on all UK orders.
6. Can I return my order if I’m not satisfied?
Of course. We offer a 10-day returns policy as long as the watch is unused and in its original packaging.
7. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email so you can follow your parcel in real time.
8. How do I contact customer support?
You can reach us via our contact form or by emailing primetickssprt@gmail.com